Simplifai Blogs

Blogs on Artificial Intelligence, Simplifai’s AI solutions, business automation, and much more.

Key Highlights and Takeaways from Treffpunkt Event 2022

2. December 2022

We attended the Treffpunkt Event 2022 organized by Sikri AS. The event took place in Oslo, Norway between November 28-30, 2022. The host of the event, Sikri AS, is one of the reputed…

AI in banking for account servicing – a rewarding approach for best customer service

30. November 2022

Introduction Modern banking functions are driven by the momentum created by digitization. This push has raised the expectation of both bankers and customers in terms of simplified…

Simplifai AI solution live with SR-bank, Norway second-largest bank

Digital Employee now live at SR-Bank, Norway’s second largest bank

25. November 2022

Sparebank 1 SR-Bank now has a Digital Employee from Simplifai handling 100% of emails within Customer Service from both private and commercial customers.

A 5-point CIO plan for implementing AI-based automation in daily work operations

11. November 2022

The need for an effective CIO plan for implementing AI Many studies have found that if organizations do not evolve their mindset and efforts to implement AI in their organizations,…

Simplifai signs contract and partnership deal with Kulant

The winner of the Norwegian Customer Service Centre Award 2022 within logistics and transportation chooses Simplifai to improve their services as a partner and client

10. November 2022

Simplifai signs new contract and partnership deal with the Norwegian BPO-player, Kulant Kulant is a Norwegian national customer service center that won the Customer Service Centre…

Simplifai hires new Delivery Manager – adds more experience to the Delivery team

4. November 2022

We are happy to announce the addition of one more member to our Delivery team in a senior position! Let’s meet Mia Kristensen – our newest Delivery Manager at Simplifai; she will…

Top Artificial Intelligence (AI) Applications in Banking 2022

1. November 2022

Introduction Cognitive top Artificial Intelligence (AI) applications in banking 2022, have increased tremendously, especially with the return of the new normal early in the year. After…

Simplifai hires two highly experienced delivery managers to its workforce

20. October 2022

We are excited to announce the hiring of two new delivery managers in the Nordic region! Both Tom Erik Helle and Bård André Johnsen were onboarded in senior positions and will add…

Enabling AI for customer service and enhanced CX in Insurance

14. October 2022

Introduction AI for customer service is enabling businesses to digitize every touchpoint to certain degrees to make the customer journey more effective and memorable. In fact, a McKinsey…

Simplifai adds two more BFSI experts to their Nordic sales team

13. October 2022

At Simplifai, we have brought extensive experience to the table for Nordics Sales with the hiring of two new Sales Managers. Together with Espen Kongshaug and Maria Fredsvik Lundamo,…

celebrating 5 years of making Artificial Intelligence simple and accessible for all

Simplifai celebrates 5 exciting years in the world of Artificial Intelligence

3. October 2022

We take great pleasure to announce that we have completed 5 years as a leading provider of Artificial Intelligence solutions for businesses. Looking back, we have indeed come a long…

Mistakes to avoid while implementing AI solutions

29. September 2022

Introduction Defining a right approach towards AI implementation is the key for successful deployment. It is feasible to think on the possibilities of what AI can do, but the groundwork…

Intelligent Automation for insurance underwriting

Intelligent Process Automation (IPA) for streamlined insurance underwriting management

22. September 2022

Introduction Insurance Underwriting and its management is a crucial department in the Insurance industry as it helps determine appropriate pricing for the correct risks associated…

intelligent document archival with AI automation

Using AI automation to rethink document archiving

15. September 2022

Introduction The era of digital transformation has inspired many organizations to re-think how they align their actions towards their business goals. Document management is one area…

How can AI and IPA benefit the non-banking financial companies (NBFCs)

8. September 2022

Introduction Over the past few years, the Financial Services (FS) sector has witnessed a reduction in expenditure required for carrying out processes related to customer transactions.…

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