24. January 2024

Simplifai receives exceptional Customer Satisfaction Score for 2023

At Simplifai, our mission is to support businesses in providing exceptional service for their customers. Which makes it particularly rewarding for us to hear that we provide the same for them. We are delighted to present the results of our customer satisfaction survey for 2023. 

A big thank you to our customers 

First and foremost, we extend our heartfelt gratitude to you, our customers. Your feedback has been instrumental for our growth and reflection in the past year. It is your trust and support that inspire us to strive for excellence every day. 

More than just a number 

We asked our customers to provide feedback on our delivery process, project team, the communication during the project period, as well as the quality of the delivered automation solution. On a scale from 1 to 5, our average score was an outstanding 4.59. 

This score is more than just a number representing our customer’s satisfaction and loyalty, it also stands for the diligence and commitment of our Simplifai team. Our project and delivery teams have worked hard to support our customers along their AI Automation journey to make it as smooth and rewarding as possible. 

We remain dedicated to continuing our efforts in creating innovative automation solutions and bringing the future of work to today’s businesses.