Revolutionize, Transform, and Scale 

Seamless customer experience and sustainable growth are critical for banking and financial services. 

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We deliver business value 

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capacity added to the customer support team.  

Bandwidth shortage is a significant challenge for rapidly scaling organizations.
Our solution is auto scalable and adapts to the growing needs of the business for consistent productivity. 

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reduction in operational cost .

Businesses spend heavily on document management for enhanced operations. With our solution, they can reduce this cost by more than 50% to scale with efficiency.   

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increased customer satisfaction .

With 24/7 round the clock availability, our solutions can process large volume of documents accurately within seconds for increased customer satisfaction.   
 

Build a robust and secure platform with Simplifai

Best-in-class Compliance 

Enhance process efficiency 

Scale with innovation and agility 

Create seamless customer experience 

Hyper-automation use case prism for Banking and Investment

Hyper-automation use case
prism for Banking and Investment[1]

Simplifai has delivered automation to accelerate digitization in leading banks and financial institutions.

  • Card management
  • Front office servicing tasks
  • New business onboarding
  • Account servicing
  • Account reconciliation
  • Data and verification checks
  • Report creation
  • Convert paper based data entry
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Capitalize on the power of end-to-end automation technologies

Customer Service

Customers expect responses within minutes. Simplifai’s AI-powered solution reads, interprets, and accurately answers queries within seconds for increased customer satisfaction. 

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Debt Collection 

Debt collection directly impacts the lending entity’s overall revenues. With increasing debt consumption today, implementation of an efficient automated debt recovery system is crucial for sustainable growth. 

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Email Processing 

Organizations receive thousands of email inquiries daily, often requiring 7-14 mins processing time each. With our solution you can lower the time to seconds, freeing the team to address complex cases. 

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We are your strategic AI partner


Simplifai empowers business leaders with advanced text-based Intelligent Process Automation. We revolutionize the way businesses handle written communication with our cutting-edge Natural Language Technology resulting in streamlined operations. 

How it works

Out of the box integration with your existing systems  

We adhere to the best-in-class data privacy and security protocols  

We offer state-of-the-art, GDPR and ISO/IEC 27001:2013 compliant AI solutions. We respect user’s privacy and prioritize data protection right from design to development following the Secured Software Development Cycle (SSDLC) approach. Our transparent, enterprise-ready AI solutions empowers customers with data control and clear usage purposes.  

Best-in-class compliance 
Effortless Cross-Border Claims Management with Simplifai

More than 350% of ROI is projected in the next three years  

SpareBank 1 SR-Bank is the second largest Norwegian bank with a customer base of 350,000+. They aim to become a leading financial group with the most customer-centric banking operations. Their key challenges were:  

  • Increasing volumes of emails and free text 
  • Growing customer expectations 
  • Increasing operational cost  
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Customer feedback

“SR-Bank works continuously to streamline internal processes to create better customer experiences. We see great potential for streamlining back-office operations through collaboration with Simplifai. There is also a potential for synergy effects between Simplifai and companies in the Finstart Nordic portfolio.”

Glenn Sæther VP Technology, Development and Business Processes, SR-Bank

“We are looking forward to further utilize new tools and technologies. The agreement with Simplifai is yet another step on our journey to provide solutions and products that are cost-effective and provide a good customer experience.”

Einar Storsul CIO at Landkreditt

Are you ready to challenge your status-quo? 

Source: Gartner, Hyperautomation Use-Case Prism for Banking and Investment 2022, Nicole Sturgill, Farhan Choudhary, Alexander Linden, Laurie Shotton9 May 2022 
Disclaimer: Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designations. Gartner’s research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.