AI: The Future of Customer Experience
Stay relevant to the changing needs of your customers with our state-of-the-art AI solution.
Each second a customer waits, you risk losing them. A response isn’t just to be fast, but the resolution and updates need to be precise.
Our uniquely designed solutions understand human communication to provide accurate responses within seconds – leaving customers feeling heard and appreciated.
- Enhances customer experience
- Minimizes friction and human intervention
- Provide competitive advantage
- Reduces the first response time significantly
- Provides end-to-end resolution
Survey: Nearly half of all customers (46%) expect companies to respond faster than 4 hours. While 12% expect a response within 15 minutes or less. 
We deliver business value
Capacity added to the customer support team
Bandwidth shortage is a significant challenge for rapidly scaling organizations. Our solution is auto scalable that adapts to the growing customer queries with increased productivity.
Reduction in operational cost
Businesses spend heavily on customer service for enhanced experience. With our solution, businesses can reduce this cost by more than 50% to scale with efficiency.
Increased customer satisfaction
With 24/7 round the clock availability, our solutions can process large volume of queries accurately within seconds for increased customer satisfaction.
Gartner: By 2025, customer service organizations that use AI-enabled knowledge automation will achieve 90% first contact resolution. 
Leverage our customer service solution to:
- Reduce first response time from hours to a few seconds leading to increased customer trust.
- Enhance customer experience with fast, simple, and satisfying resolutions.
- Add capacity to the support team to handle peak seasons and complex cases.
- 24/7 availability and productivity to process large volumes of queries quickly and accurately.
- Lower employee burden and creates work satisfaction to reduce churn.
- Empower human resources by allowing them to perform value-addition critical tasks.
Align your strategic imperative with our AI solution for continuous business growth
More than 350% of ROI is projected in the next three years
SpareBank 1 SR-Bank is the second largest Norwegian bank with a customer base of 350,000+. They aim to become a leading financial group with the most customer-centric banking operations. Their key challenges were:
- Increasing volumes of emails and free text
- Growing customer expectations
- Increasing operational cost
Out of the box integration with your existing systems
We adhere to the best-in-class privacy and security protocols
We offer state-of-the-art, GDPR and ISO/IEC 27001:2013 compliant AI solutions. We respect user’s privacy and prioritize data protection right from design to development following the Secured Software Development Cycle (SSDLC) approach. Our transparent, enterprise-ready AI solutions empower customers with data control and clear usage purposes.