Drive efficiency, profitability & scalability
We have transformed several Insurance Companies across the globe to
become future ready with our state-of-art AI solutions.
We deliver business value
Build an efficient and secure platform with Simplifai
Scale with innovation
Best-in-class Compliance
Rise above customer expectation
Foster workforce satisfaction
Hyper-automation use case
prism for Insurance[1]
We have helped several Insurance organizations in adopting digital capabilities
- Data-Entry Automatation
- History-Driven Underwriting
- Claims collaboration
- E-mail processing
- Payment Reconcilitation
- AML / KYC Automatation
Source: Gartner, Hyperautomation Use-Case Prism for Insurance 2022, Laurie Shotton, Nicole Sturgill, 9 May 2022
Harness the power of AI with end-to end automation technologies
Claims Handling
Claims inquiries consume employee bandwidth and effort. Accelerate the claims handling workflow with higher process accuracy and efficiency without upstaffing with AI.
Document Processing
Despite digitalization many customer transactions still require a vast number of documents. Our solution can process all customer documents securely and archive them for future reference.
Email Processing
Organizations receive thousands of email inquiries daily, often requiring 7-14 mins processing time each. With our solution you can lower the time to seconds, freeing the team to address complex cases.
We are your strategic AI partner
Simplifai empowers business leaders with advanced text-based Intelligent Process Automation. We revolutionize the way businesses handle written communication with our cutting-edge Natural Language Technology resulting in streamlined operations.
Out of the box integration with your existing systems
Download our e-Book on ‘Scope of Intelligent Automation in Insurance Industry’ for more insights.
80% of all customer inquiries handled automatically
Claims Link is an independent claims settlement company based out of Norway. The core operations for Claims Link Customer Success Center (CSC) involves processing insurance claims.
The goals achieved by Claims Link were:
- Increased customer experience and efficient claims management
- Business scalability at lower cost
- Secure business operations when scaling
Customers feedback
The AI solution from Simplifai will be the next step for us through its capability to read and interpret unstructured ‘free’ text in emails and several other formats of documents where RPA has limitations.
With the help of Digital Employees, Nh1816 Verzekeringen can organize the claims process more intelligently allowing employees to spend less time manually processing documents and e-mails.
I must admit that I’m positively surprised by the results. It was delivered as promised (and more) in a very short amount of time. The goal was to achieve a 70% automation grade, and we achieved way more.
Our Digital Employee was welcomed in the customer-service department because it performs a lot of repetitive, tedious tasks that few will miss. At Claims Link, it was met with standing applause and cake.
