Drive efficiency, profitability & scalability
We have transformed several Insurance Companies across the globe to
become future ready with our state-of-art AI solutions.
We deliver business value
Customer inquiries handled
Reduce manual handling of routine
customer queries by 80% leading to
increased customer experience and
Capacity added to the customer
Add 400% capacity to the support team to handle peak seasons and complex tasks with increased efficiency and productivity.
Reduction in day-to-day operational cost.
Reduce operational cost by 50% leading to increased profitability and better use of resources for continuous business growth.
Build an efficient and secure platform with Simplifai
Scale with innovation
Rise above customer expectation
Foster workforce satisfaction
Hyper-automation use case
prism for Insurance
We have helped several Insurance organizations in adopting digital capabilities
- Data-Entry Automatation
- History-Driven Underwriting
- Claims collaboration
- E-mail processing
- Payment Reconcilitation
- AML / KYC Automatation
Source: Gartner, Hyperautomation Use-Case Prism for Insurance 2022, Laurie Shotton, Nicole Sturgill, 9 May 2022
Harness the power of AI with end-to end automation technologies
Claims inquiries consume employee bandwidth and effort. Accelerate the claims handling workflow with higher process accuracy and efficiency without upstaffing with AI.
Despite digitalization many customer transactions still require a vast number of documents. Our solution can process all customer documents securely and archive them for future reference.
Organizations receive thousands of email inquiries daily, often requiring 7-14 mins processing time each. With our solution you can lower the time to seconds, freeing the team to address complex cases.
We are your strategic AI partner
Simplifai empowers business leaders with advanced text-based Intelligent Process Automation. We revolutionize the way businesses handle written communication with our cutting-edge Natural Language Technology resulting in streamlined operations.
Out of the box integration with your existing systems
Download our e-Book on ‘Scope of Intelligent Automation in Insurance Industry’ for more insights.
80% of all customer inquiries handled automatically
Claims Link is an independent claims settlement company based out of Norway. The core operations for Claims Link Customer Success Center (CSC) involves processing insurance claims.
The goals achieved by Claims Link were:
- Increased customer experience and efficient claims management
- Business scalability at lower cost
- Secure business operations when scaling