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No dearth of scope for Intelligent Process Automation: What’s next on the horizon for process automation These are transformative times that we’re living in, and to progress in a technologically tumultuous age is to adapt to new advancements that aim towards making everyday life better. Intelligent Process Automation (IPA) is one of the newest such...

The Role Played by Intelligent Process Automation for Insurance Companies – Streamlining the Customer Experience Forever Insurance companies arguably receive a massive volume of customer inquiries every year, and many of these are not too simple to handle. Burdened with increasing requests ranging from insurance policy information to payments, and renewal to complicated grievances, insurance...

Top AI Applications in 2021 That Are Reshaping Banking in a Post-Pandemic World What makes AI so desirable in the BFSI sector? That many organizations are now vying towards implementing process automation in their daily processes? It obviously goes beyond benefits such as improved customer experience, better security, and saving operational costs. Out of all...

How is the Digital Employee, Sødde doing at work? Our Digital Employee, Sødde, has been employed at Claims Link for nine months. By taking care of first-line support customer service and emails, Sødde has now reached a Senior position. Once a year, the company runs an employee performance interview, and being a robot is not...