SimplifaiEmailbot is a tool for automatically handling a large number of incoming emails. Itreduces time spent on manually processing emails, significantly decreases response time from days to minutes,and improves the quality of work and customer satisfaction. Powered by AI, itinterprets the content and executes tasks in your systems, freeing up valuable time and resources.
Increases Customer Satisfaction and Business Productivity
Simplifai’sEmailbot allows businesses to process up to 90% of incoming emails automatically with as little as three weeks of training. The performance of the Emailbotfurther improves over time with the help of regular training and Machine Learning.
The Emailbot can interpret unstructured data/free-text and offers up to 90% automation grade.
Improved response time from days to minutes
Better quality and accuracy
Enhanced operational efficiency
The Process of Emailbot
Upon receiving an email, the Emailbot proceeds in the following steps:
Immediately opens, reads, and interprets the content.
Based on the content, it classifies the email type
When classifying the email, it extracts the relevant data.
The bot evaluates the data and decides on further actions.
Emailbot can handle unlimited amount of emails and perform actions
The Emailbotutilizes AI to interpret the content of emails and perform actions based on the information. It classifies the type of email and can forward, reply, and keep all your business emails organized and filtered. Our solution can seamlessly work in your CRM/Back-office systems through easy integration and can update them regularly.
Classify type of emails
Forward and reply
Filter and organize
Connect with systems through API or RPA
Using Natural Language Understanding (NLU), the Emailbot interprets the content in emails before executing tasks accordingly. It learns over time and improves its accuracy through training.
Natural Language Understanding (NLU)
NLU helps the bot read and interpret the content before classifying it.
Seamless API integration
With API the bot can be integrated with any system. By offering out-of-the-box integrations, Emailbot is quick and easy to implement.
CRM & Email systems
Any third-party system
Opportunity for RPA integration
Based on Identity server
For example, but is not limited to English, Arabic, Dutch, Norwegian, Swedish, Danish, and more
Supported different email interfaces
Exchange Server, Gmail, (basically all email services with IMAP addresses)
Supported external API services
Microsoft Dynamics, SharePoint
Bot-assisted Emailbot training
Supported Emailbot actions
Call external API, Forward & Reply to emails. Actions based on inquiry type and information fetched
Emailbot is available in multiple Marketplaces
Incorporate Emailbot with your ticketing systems, RPA applications, business correspondence, and more… Emailbot is easy to integrate and available on platforms such as Microsoft Azure, Freshdesk, UiPath, Automation Anywhere bot store and Blueprism
Helps executing actions according to business rules
API or RPA
Access to perform actions in different systems
Take your Emailbot to the next level – assemble a fully customized Digital Employee
The Emailbot is just one of our three bot modules, the others being the Chatbot and Documentbot. We provide you the opportunity to create a Digital Employee by combining these individual modules based on your requirement. Choose from an array of multiple functions associated with all three modules, for handling customer service, case management, and more…
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