Collect debt efficiently with AI capabilities
Say goodbye manual, administrative tasks with streamlined AI-powered, compliant collection processes.
What’s in it for you?
Debt collection faces challenges amid tighter margins and human error
We provide the potential to revolutionize debt collection practices through automation technology. This can lead to more efficiency and reduce errors that previously led to legal battles with dire consequences for both debtors and collectors.
Leverage human resources wisely
Debt collectors can use data to ensure timely repayments through automation of document processing, reporting and archiving.
End to end automation with Simplifai’s solution
Our solution automates tasks at the front and back end of debt collection agencies. Increased speed and accuracy result in happier employees and more satisfied customers.
Compliance and data protection every step of the way
Simplifai follows a ‘privacy by design’ approach and is compliant with GDPR and ISO/IEC 27001:2013 protocols.
Reap the benefits
Improved customer experience
Faster, more accurate responses and prompt handling of sensitive cases lead to a smoother, enhanced customer service experience.
Quicker settlements
The solution streamlines debt collection from end to end, ensuring quick settlements with both customers and partners.
Guaranteed impartiality
Accurate and impartial handling of administrative tasks ensures fair treatment and minimizes the tension between debt collectors and debtors
How Simplifai can help you streamline debt collection processes
Analyze
Analyzes, responds, and stores inquiries from debtors.
Validate
Validates and archives debtor documents such as invoices or account statements.
Inform stakeholders
Forward deferrals, postponements, and objections to relevant stakeholders.
Decision
Identifies financial patterns in debtor behavior, analyze these patterns, and avoid undesirable results such as defaults, legal battles, and foreclosures.
100% of all written inquiries for Fair Collection read, categorized and interpreted
The Norwegian Fair Collection is already known within the debt collection industry as an early mover, that grabs the hold of new market shares by being innovative. By signing a deal with Simplifai, they now make sure their customer experience will become even smoother, and their partner settlements quicker.
Our solution will interpret inquiries from various sources and perform actions such as verifying information, updating systems, and replying to customers. It will automate many inquiries and ensure sensitive matters receive immediate attention from the correct case handlers.
Align your strategic imperative with our AI solution for continuous business growth
Customer Feedback
Fair Collection continuously looks for effective ways to make both the settlement processes more effective, and the customer experience better. Simplifai’s ability to handle free text with use of Artificial Intelligence is market leading and helps us to achieve a seamless combination between digital effectiveness and human expertise and sensitivity
SR-Bank works continuously to streamline internal processes to create better customer experiences. We see great potential for streamlining back-office operations through collaboration with Simplifai. There is also a potential for synergy effects between Simplifai and companies in the Finstart Nordic portfolio.
Our Digital Employee was welcomed in the customer-service department because it performs a lot of repetitive, tedious tasks that few will miss. At Claims Link, it was met with standing applause and cake.
The AI solution from Simplifai will be the next step for us through its capability to read and interpret unstructured ‘free’ text in emails and several other formats of documents where RPA has limitations.
With the help of Digital Employees, Nh1816 Verzekeringen can organize the claims process more intelligently allowing employees to spend less time manually processing documents and e-mails.
We are looking forward to further utilize new tools and technologies. The agreement with Simplifai is yet another step on our journey to provide solutions and products that are cost-effective and provide a good customer experience.
Achieving a smoother and more effective handling of cases is key to strengthen our customer satisfaction rate, and helps us lower our operational costs.
I must admit that I’m positively surprised by the results. It was delivered as promised (and more) in a very short amount of time. The goal was to achieve a 70% automation grade, and we achieved way more.
Join us on a journey towards automated efficiency
We are not just an AI vendor. We are also your strategic partner, ensuring compliance and optimal performance every step of the way.
