Insightful, Accessible, Conversational
Enhance your customer assistance with top-of-the-line AI-driven chat processing for providing instant and accurate answers to customer inquiries.
Revolutionize real-time business interactions with our Chat Processing Module
Reduce response time
Save time by automating replies to customer chat messages within seconds to answer their inquiries.
Best-in-class data compliance
Our solution is compliant with data privacy practices like GDPR & ISO to protect customer data.
Humanize your responses
Read, interpret, & analyze complex, unstructured data or free-text written communication in chats.
Understand customer needs
Our solution accurately understands customers’ intentions and identifies key words in customer conversations.
Our solution is trained in contextual understanding, that helps it stick to the conversation despite deviations.
Fully integrated solution
Provide end-to-end automation in combination with email & document processing modules by easily integrating with existing systems.
No coding required
Improve customer engagement
Scale-up with innovation
Drive business growth
Handle large chat volumes within minutes
using our AI-powered solution for chat processing
- Reads and interprets chat text, and classifies chats
- Extracts relevant data and identifies customer intentions
- Evaluates data and carries out relevant business actions
- Requests missing information from customers
- Updates information and archives chats in external systems
Out of the box integration with your existing systems
Simplifai launches world-first generative AI tool for insurance
The first custom-built AI GPT tool for insurers offers ChatGPT-like enhanced decision making for automated claims management, while maintaining privacy and data security
We adhere to the best-in-class privacy and security protocols
We offer state-of-the-art, GDPR and ISO/IEC 27001:2013 compliant AI solutions. We respect user’s privacy and prioritize data protection right from design to development following the Secured Software Development Cycle (SSDLC) approach. Our transparent, enterprise-ready AI solutions empowers customers with data control and clear usage purposes