Drive efficiency, profitability & scalability

We have transformed several Insurance Companies across the globe to
become future ready with our state-of-art AI solutions.

What’s in it for you?

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Customer inquiries handled automatically

Reduce manual handling of routine
customer queries by 80% leading to
increased customer experience and
employee satisfaction

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Capacity added to the customer support team

Add 60% capacity to the support team to handle peak seasons and complex tasks with increased efficiency and productivity

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Reduction in day-to-day operational cost

Reduce operational cost by 50% leading to increased profitability and better use of resources for continuous business growth

Our bright keypoints

Scale with innovation

Reduce combined Ratio

Rise above customer
expectation

Humanize work life

Hyper-automation use case
prism for Insurance

We have helped several Insurance organizations in adopting
digital capabilities

  • Data-Entry Automatation
  • History-Driven Underwriting
  • Claims collaboration
  • E-mail processing
  • Payment Reconcilitation
  • AML / KYC Automatation

Harness the power of AI within the Insurance Industry

Claims Handling

A surge in claims inquiries may
consume employee bandwidth and
effort, thus leading to a shortfall in
work capacity. Accelerate the claims
handling workflow with higher
accuracy and efficiency
upstaffing with AI.

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Document Handling

Insurance companies receive a vast number of documents from customers that contain key
information required for processing
queries. Bring automation to handle
crucial customer data with high
accuracy and archive them for
future reference.

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Customer Service

Customers often expect quick
response to their queries. AI enables
organizations to quickly process
inquiries within seconds with high
accuracy of inquiry resolution
leading to reduced response time
and increased customer
satisfaction.

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Simple and accessible AI solutions

Highly customizable

Simple to implement

Easy to integrate

Best-in-class Compliance

No-code platform

Scale your team with Simplifai

Simplifai augments text-based Intelligent Process Automation for streamlined insurance processes. We enable holistic end-to-end automation for work processes revolving around written communication using our best-in-class Natural Language Technology. Our solution is easy to implement, train, and integrate within existing workflows and require no technical skills.

Download our e-Book on ‘Scope of Intelligent Automation in Insurance Industry’ for more
insights.

60% capacity added to Claims Link customer service team

Claims Link is an independent claims settlement
company based out of Norway. The core operations for Claims Link Customer Success Center (CSC) involves processing insurance claims

  • Shortfall in work capacity
  • Reduced work efficiency
  • High turnaround time
  • Rising customer expectations

Customer feedback

The AI solution from Simplifai will be the next step for us through its capability to read and interpret unstructured ‘free’ text in emails and several other formats of documents where RPA has limitations.

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Anne Dorn CEO of Wappler

With the help of Digital Employees, Nh1816 Verzekeringen can organize the claims process more intelligently allowing employees to spend less time manually processing documents and e-mails.

Example image
Alex Popuduz Verzekeringen ambassador

I must admit that I’m positively surprised by the results. It was delivered as promised (and more) in a very short amount of time. The goal was to achieve a 70% automation grade, and we achieved way more

Example person
Emanuel Fon Trier Söderberg & Partners

With the help of Digital Employees, Nh1816 Verzekeringen can organize the claims process more intelligently allowing employees to spend less time manually processing documents and e-mails.

Example image
Alex Popuduz Verzekeringen ambassador

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