Implementing Artificial Intelligence in your business workflow

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February 4, 2022

Implementing Artificial Intelligence in your business workflow

One key goal that businesses increasingly want to achieve is minimizing the effort that goes into processing tasks that are repetitive in nature. Intelligent Process Automation has made this dream come true for businesses wherein specific procedures can help them reduce the time taken to handle the rising workload. Recent data according to a PwC report shows that implementing Artificial Intelligence for automating daily work processing can contribute an increase of about 14% to the global GDP by 2030 [1]. This not only means an economic boost worth trillions of dollars but also enhanced productivity, increased accuracy, and improved customer success.

As we hurtle deeper into the third decade of this century, a key observation stands out. Companies now carry more onus on customer success and improving the customer journey more than just gross sales and bulk handling of customer inquiries. Organizations from different industry sectors want to make their customers feel important with a more personalized touch while making use of the offered services. AI-based automation offers a tailored approach in this context and certainly is by far the best bet for businesses to start changing their work scenario and stay abreast with technologies that are in vogue.

This article will help gain a brief understanding of how businesses can implement Artificial Intelligence in everyday work processes.

What AI can do for your business

Artificial Intelligence carries the ability to classify, predict, and identify specific parameters or aspects in a variety of work processes. This ability makes it extremely useful to be implemented in businesses to streamline and enhance daily tasks that are repetitive in nature [2].

Some of the key areas where AI can be largely beneficial are email processing, document processing, answering inquiries, chat processing, and so on. Using by using AI-based technologies such as Natural Language Processing (NLP) and Robotic Processing Automation (RPA), these processes can be handled in a highly efficient manner. With the help of Application Programming Interface (API), solutions created based on Artificial Intelligence can be integrated with third-party systems in business work environments for further application.

Mapping out Objectives

As a leader who has made the decision to automate your business with AI, it is important to map out a key driving factor that will fetch valuable financial returns and productivity gains. For example, do you want to improve the customer support department activities to increase the value of your customer success initiatives? Or do you want to improve the internal capabilities of your systems to handle a large amount of material so that efficiency in handling is improved? After analyzing the area where AI can benefit your business, you can start mapping out objectives in that domain [3].

Several times, it may happen that a business can get stuck in this phase while assessing the area where AI can be most useful, and there is a solution for this challenge too. You can certainly consult an AI expert or an AI specialist, or even another business that can provide you with solutions customized for your business requirements.

Internal Capabilities

It often happens that as a business leader, you want to make rapid improvements in the workflow of your organization, but the internal capabilities might not match this dream. Is your IT infrastructure ready to handle such a massive change? Do you have enough resources to allocate building and deploying a new AI solution? You should also consider if there will be substantial returns against investment over time. These are some of the internal capabilities that your business needs to address, especially if it is the first time that you are looking at AI as a potential game-changer.

After working out all the phases described above, it is time to gather all the data and make informed decisions based on a thorough analysis. However, it is not necessary that as a leader in your organization, you carry out all tasks from scratch. In today’s rapidly expanding AI universe, many companies provide AI solutions based on the exact business requirements and are tailored for specific purposes.

About Simplifai

Simplifai is an AI solutions company that provides end-to-end automation for businesses with the help of Digital Employees. These AI-powered solutions can work in any third-party system, can be programmed to carry out specific tasks at the front- and back-end, and provide high-grade automation.

Your company has already taken a very good step ahead by considering using AI in business applications and what AI can do for a business. It’s time to know more details about starting out in AI, and the further processes involved. For the same, check out how Simplifai’s Digital Employees work by clicking the following:

References

[1] Majewski, S. How to implement Artificial Intelligence in your company? (2022, March 9). DLabs.ai. https://dlabs.ai/blog/how-to-implement-ai-in-your-company/

[2] Implementing Artificial Intelligence In Your Business (nd). Ideamotive. https://www.ideamotive.co/ai-developers/guide#ai-solutions-you-can-implement-today

[3] Davenport, T. and Ronanki, R. Artificial Intelligence for the Real World (2018). https://hbr.org/2018/01/artificial-intelligence-for-the-real-world