The immense potential of AI in claims handling is undeniable. What’s missing is a clear path from idea to impact: how to actually get started, move beyond the pilot stage, and build sustainable success.
In this 45-minute session, we’ll change that. Join us as BrandMR – a leading Dutch legal insurer assisting their clients with handling damage and personal-injury cases – shares how they have implemented AI to increase efficiency, enhance customer experiences, and support employees in their daily work.
What can you expect?
- Real-world experience from BrandMR – a step-by-step look at how they implemented AI across their operations to create measurable impact.
- Expert insights from an insurance-first AI partner – 5 key takeaways on what matters most when building your first AI use case.
- Actionable lessons – practical guidance on making AI a sustainable part of claims handling, followed by a live Q&A with BrandMR and Simplifai.
Agenda
Meet the speakers

Irene van Dijk is a Product Owner with extensive experience in digital transformation and customer-centric innovation. With a strong focus on implementing AI in customer processes, she helps organizations leverage technology strategically to enhance customer experience and operational efficiency. During the webinar, she shares insights from real-world cases and lessons learned from several implementations.

Jeremy van Vugt is Sales Director at Simplifai, based in Utrecht. With firsthand experience as a former Simplifai customer, he has successfully implemented artificial intelligence (AI) within an organization. Today, Jeremy leverages that experience to help other companies achieve success with their AI projects at Simplifai.






