Seminar
Claims Automation
Insurance
Written by
Published on
October 14, 2025
Title:
How to structure an AI-enabled claims organization
Date:
November 12, 2025
Time:
08:00 - 10:30
Location:
The Gherkin, London
Language:
English

Building future-ready claims starts now

Join us for a morning of insight and inspiration at The Gherkin, London, on Wednesday, November 12th, from 8:00 to 10:30 AM. This exclusive breakfast event brings together insurance leaders to explore how AI is reshaping claims organizations. Through real-world stories, open discussions, and peer connections, we’ll dive into what it takes to build future-ready operations.

Whether you're just starting your AI journey or looking to scale, this is your chance to hear what’s working, ask the tough questions, and leave with ideas you can act on.

Seats are limited.

Agenda

08:00 – 08:30

Meet & Greet to kick off the morning.

08:30 – 09:00

Enjoy a plated breakfast and a short intro to the event with Simplifai.

09:00 – 09:30

From AI skepticism to actually ‘Making, it Work!’ - Hear how Ergo UK used AI and innovation to shape their claims department.

09:30 – 10:15

Join peers for a round table discussion around building future-ready claims teams.

10:30

End of the event.

About the speakers

Caroline Hands
Head of Business Transformation and AI
Chris Andrew
Sales Director

Chris is a seasoned insurance professional with over three decades of experience in global insurance claims, fraud, and financial crime. His background is unique, including nine years of police service and two with what is now the National Crime Agency. In recent years, he has shifted his focus to the Insurtech space, specializing in selling AI, data, and automation software and services. He is highly skilled in crafting and executing Go-To-Market strategies, consistently exceeding sales quotas with clients ranging from small to large financial institutions. Beyond his sales acumen, Chris is a proven leader with a track record of building and developing high-performing teams, having managed groups of 3 to 50 people. He is described as a charismatic, results-oriented individual with a passionate work ethic and a genuine belief that people are the epicentre of success. He thrives in autonomous environments where he can build long-standing, credible relationships. On a personal level, Chris is passionate about his family, mental health and wellbeing, the outdoors, rugby, friendships, exercise, and travel

Niels Zijderveld
Chief Revenue Officer

Niels Zijderveld is Chief Revenue Officer at Simplifai and brings 20+ years of experience in software and insurance, combining innovation, client focus, and strategic insight.

Caroline Hands
Head of Business Transformation and AI
Chris Andrew
Sales Director
Niels Zijderveld
Chief Revenue Officer

Register here

Subscribe to latest news & updates

Seminar
Claims Automation
Insurance
Written by
Published on
October 14, 2025
Title:
How to structure an AI-enabled claims organization
Date:
November 12, 2025
Time:
08:00 - 10:30
Location:
The Gherkin, London
Language:
English

Building future-ready claims starts now

Join us for a morning of insight and inspiration at The Gherkin, London, on Wednesday, November 12th, from 8:00 to 10:30 AM. This exclusive breakfast event brings together insurance leaders to explore how AI is reshaping claims organizations. Through real-world stories, open discussions, and peer connections, we’ll dive into what it takes to build future-ready operations.

Whether you're just starting your AI journey or looking to scale, this is your chance to hear what’s working, ask the tough questions, and leave with ideas you can act on.

Seats are limited.

About the speakers

Caroline Hands
Head of Business Transformation and AI
Chris Andrew
Sales Director

Chris is a seasoned insurance professional with over three decades of experience in global insurance claims, fraud, and financial crime. His background is unique, including nine years of police service and two with what is now the National Crime Agency. In recent years, he has shifted his focus to the Insurtech space, specializing in selling AI, data, and automation software and services. He is highly skilled in crafting and executing Go-To-Market strategies, consistently exceeding sales quotas with clients ranging from small to large financial institutions. Beyond his sales acumen, Chris is a proven leader with a track record of building and developing high-performing teams, having managed groups of 3 to 50 people. He is described as a charismatic, results-oriented individual with a passionate work ethic and a genuine belief that people are the epicentre of success. He thrives in autonomous environments where he can build long-standing, credible relationships. On a personal level, Chris is passionate about his family, mental health and wellbeing, the outdoors, rugby, friendships, exercise, and travel

Niels Zijderveld
Chief Revenue Officer

Niels Zijderveld is Chief Revenue Officer at Simplifai and brings 20+ years of experience in software and insurance, combining innovation, client focus, and strategic insight.

Caroline Hands
Head of Business Transformation and AI
Chris Andrew
Sales Director
Niels Zijderveld
Chief Revenue Officer

Subscribe to latest news & updates

Register here

Seminar
Claims Automation
Insurance
Written by
Published on
October 14, 2025
Title:
How to structure an AI-enabled claims organization
Date:
November 12, 2025
Time:
08:00 - 10:30
Location:
The Gherkin, London
Language:
English

Building future-ready claims starts now

Join us for a morning of insight and inspiration at The Gherkin, London, on Wednesday, November 12th, from 8:00 to 10:30 AM. This exclusive breakfast event brings together insurance leaders to explore how AI is reshaping claims organizations. Through real-world stories, open discussions, and peer connections, we’ll dive into what it takes to build future-ready operations.

Whether you're just starting your AI journey or looking to scale, this is your chance to hear what’s working, ask the tough questions, and leave with ideas you can act on.

Seats are limited.

Event highlights

Real client story

Discover how Ergo UK are making AI work in insurance.

Roundtable discussions

Share challenges, exchange ideas, and leave with actionable insights.

No-sales environment

This is a space for learning and connection: just honest dialogue and shared experience.

About the speakers

Caroline Hands
Head of Business Transformation and AI
Chris Andrew
Sales Director

Chris is a seasoned insurance professional with over three decades of experience in global insurance claims, fraud, and financial crime. His background is unique, including nine years of police service and two with what is now the National Crime Agency. In recent years, he has shifted his focus to the Insurtech space, specializing in selling AI, data, and automation software and services. He is highly skilled in crafting and executing Go-To-Market strategies, consistently exceeding sales quotas with clients ranging from small to large financial institutions. Beyond his sales acumen, Chris is a proven leader with a track record of building and developing high-performing teams, having managed groups of 3 to 50 people. He is described as a charismatic, results-oriented individual with a passionate work ethic and a genuine belief that people are the epicentre of success. He thrives in autonomous environments where he can build long-standing, credible relationships. On a personal level, Chris is passionate about his family, mental health and wellbeing, the outdoors, rugby, friendships, exercise, and travel

Niels Zijderveld
Chief Revenue Officer

Niels Zijderveld is Chief Revenue Officer at Simplifai and brings 20+ years of experience in software and insurance, combining innovation, client focus, and strategic insight.

Caroline Hands
Head of Business Transformation and AI
Chris Andrew
Sales Director
Niels Zijderveld
Chief Revenue Officer

Register here