Empower, Streamline, Deliver
Streamlined, AI-powered human-like responses in email processing to enrich customer engagement.
Reduce response time
Process emails within seconds and send faster, more accurate, automated replies to recipients.
Best-in-class data compliance
Our solution is compliant with data privacy practices like GDPR & ISO to protect customer data.
Humanize your responses
Read, interpret, & analyze complex, unstructured data or free-text written communication.
Optimize operational expenditures
Optimize operational expenditure by automating processing of emails without upstaffing.
Understands multiple languages
Automate email processing using an efficient Language Engine in English, Norwegian, German, and more.
Fully integrated solution
Provide end-to-end automation by combining with document and chat processing solution modules.
Scale-up with innovation
No coding required
Drive business growth
Improved customer satisfaction rate by more than 25%
Nh1816 is a leader in the Dutch insurance sector with more than 160 employees and 800 local advisors. With a focus on personalized insurance service, it caters to more than 500,000 customers and 2 million insurance contracts.
With our AI solution, the company was able to:
- 25% increase in customer satisfaction
- Zero backlog piling up on Mondays
- 80 working hours reduced per week
- Reduce workload for employees
Process large volumes of emails within minutes using our AI solution
- Reads and interprets email text, and classifies emails
- Extracts relevant data & identifies customer intentions
- Evaluates data and perform various business actions
- Requests missing information from stakeholders
- Updates information and archives emails in external systems
Out of the box integration with your existing systems
We adhere to the best-in-class privacy and security protocols
We offer state-of-the-art, GDPR and ISO/IEC 27001:2013 compliant AI solutions. We respect user’s privacy and prioritize data protection right from design to development following the Secured Software Development Cycle (SSDLC) approach. Our transparent, enterprise-ready AI solutions empowers customers with data control and clear usage purposes