-The goal is that all routine requests will be handled automatically in the long run
Simplifai is very pleased to announce that Nelfo has chosen us as a partner for renewal and improvement in the Member Support function. The project is already under way and will in the first phase involve the development of a chat room in addition to today's state support.
"These digital assistants will be a new channel for Nelfo to assist its members that will allow us to provide even faster support to our members. The goal is that all routine requests in the long run should be handled automatically, "says Harald Lid, Director of Economics and Organization in NELFO.
-Nelfo has great aspirations for how they want to develop in the future. They are forward-looking and think new now to offer their members the best support and best possible tools for the digital age we are on our way to. We in Simplifai hope to help streamline today's processes and make working day even more fun , for employees both in Nelfo and in member companies, "says Bård Myrstad, CEO of Simplifai.
Nelfo is a national association in NHO and organizes the electrical, ecom and elevator companies in addition to system integrators. Nelfo was established in 1913 under the name of De Elektriske Installationsfirma Landsforening. Nelfo is a clear and offensive employer and business policy organization. Our primary goal is to create the best possible framework conditions for member companies. This will provide a basis for good profitability and increased competitiveness.
Simplifai is a Norwegian technology and consulting company with 35 employees in Norway and India, and headquartered in Oslo.
The company helps its customers to maintain and strengthen their competitive power through smart use of new technology and efficient digitalization projects. The company assists with digitization strategy and implementation, where the interplay between organization and technology is central. Furthermore, Simplifai provides a number of technical automation solutions to enable the company to act as a comprehensive digitization partner.