Digital Employee now live at SR-Bank, Norway’s second largest bank
Sparebank 1 SR-Bank now has a Digital Employee from Simplifai handling 100% of emails within Customer Service from both private and commercial customers.
Sparebank 1 SR-Bank now has a Digital Employee from Simplifai handling 100% of emails within Customer Service from both private and commercial customers.
Simplifai signs new contract and partnership deal with the Norwegian BPO-player, Kulant
We are happy to announce the addition of one more member to our Delivery team in a senior position! Let’s meet Mia Kristensen – our newest Delivery Manager at Simplifai; she will be reporting to Imran Tamboli – CTO of Simplifai and will be based out of Copenhagen, Denmark. Meet Mia Kristensen at Simplifai Carrying […]
We take great pleasure to announce that we have completed 5 years as a leading provider of Artificial Intelligence solutions for businesses. Looking back, we have indeed come a long way, but at times, it also feels like half a decade has passed quickly, and we as a company still have a long road ahead. […]
Simplifai and Upstream Works have formed a strategic partnership to bring advanced artificial intelligence (AI) and automation capabilities to Upstream Works’ contact center clients globally to help increase operational efficiency and improve agent and customer experiences.
ISO/EIC 27001:2013 sertifiserer Simplifai som en sikker leverandør av løsninger med kunstig intelligens og tjenester og sikrer videre at vi følger de beste reguleringene innenfor datasikkerhet. I tillegg sørger det for at alle retningslinjer er på plass når det kommer til jevnlig gjennomgåelse av informasjonssikkerhet, riktig avvikshåndtering og at andre relaterte handlinger blir utført.
Contemi Solutions will include Simplifai’s AI-driven systems in its offering to support its clients. This is for facilitating automation of receipt and management of e-mails and customer inquiries, including documents that need to be managed.
One year after partnering with Knowit Norway, Simplifai has formed a strong collaboration with Knowit Denmark, bringing the two companies closer together and strengthening Simplifai’s presence on the Danish market. “By tying an even closer partnership with Knowit, we will offer our Digital Employees to nearly all Danish sectors. We know that consultancy […]
Simplifai has signed a strategically important 3-year innovation partnership with Sparebank 1 SR-Bank. This is a milestone achievement as Sparebank 1 SR-Bank has proven to be a first mover within fintech in the Norwegian banking industry. The 3-year contract includes a Digital Employee for email management (Emailbot) for both the retail and corporate customer centers […]
4. May 2022 – Elop AS (Elop) has received a cash consideration offer for the acquisition of 100 percent of the shares in its operating subsidiary Simplifai. The offer values Simplifai at an enterprise value of NOK 140 million and will secure Elop the financial strength to accelerate commercialization of its technologies and further grow […]