AI in banking for account servicing – a rewarding approach for best customer service
Banks must be attuned to customer viewpoints and be clear about how the AI will add value to the customer experience.
Can AI and humans co-exist at the workplace?
Several recent studies have revealed that AI and humans working together are expected to create wonders in the workplace environment. In fact, as per a recent survey by Automation Anywhere, about 72% of workers believe that AI and business automation strategies will help them perform better at work, further giving them confidence in not being […]
AI-powered customer service in the insurance industry
In recent times, the focus in the insurance industry has shifted towards delivering excellent customer service by adopting a consumer-centric model. As the customer volume steadily increased with rapidly improving tech, the demand increased for using modern technologies to speed up insurance activities. One such technology that has now managed to make a significant foray […]
Why should businesses start adopting no-code and low-code automation platforms
The modern worker now leads a busier work life than before with a need to complete operations and tasks in the least amount of time. With increasing workloads, organizations have been adopting ways to automate daily work processes in the form of business automation. Furthermore, the business world gradually saw a rise in the use […]
How to turn Artificial Intelligence into a profitable investment
Generating ROI for your business through Artificial Intelligence Artificial Intelligence is taking nearly every industry by storm and organizations are increasingly looking forward to experimenting with the numerous opportunities offered by this technology. As per the 2021 Employee Technology Survey by Gartner, about 74% of employees who have experienced using automation technologies said these technologies […]
AI led business automation is a necessity and not a choice
While most of us still think and believe that Artificial Intelligence led business automation is a technology of the future, the reality is far beyond thought. We may say that acceptance of AI in mainstream society is a new phenomenon, but surprisingly the concept of AI is not. It came into existence back in 1956. […]
Natural Language Processing in AI – transforming document processing for businesses
What is Natural Language Processing? The branch of Artificial Intelligence that helps computers read, understand and interpret human language is called Natural Language Processing in AI. Also known by its abbreviated form as NLP, this technology is mainly used to facilitate communication and interaction between machines and humans. As computers and machines do not operate […]
Influence of Artificial Intelligence on the Banking and Financial Services sector: Key Insights
In this AI-powered age, improving customer service, better connectivity, and regulating operational costs are some of the desired advancements that industries in the BFSI sector look forward to. According to McKinsey & Company, Artificial Intelligence in Banking and Finance potentially could unlock about USD 1 trillion in value generation in the sector [1]. Being an […]
Impact of Artificial Intelligence on the Insurance Industry
The insurance industry has always had data as the core of its operational processes. The modern insurance industry witnessed an explosion of data collection with rapid developments during the Information Age, thus requiring more sophisticated use of technologies that could speed up insurance activities with increased efficiency. This eventually set up the adoption of AI […]
Make a Difference to your Business with Intelligent Process Automation (IPA)
The maturity of no-code Artificial Intelligence (AI) applications, including their vendors, Robotic Process Automation (RPA), Application Programming Interface (API), decision engine, and the cloud architecture has created an accessible cost elastic ecosystem. In other words, it’s an operational environment that’s freely available, cost-effective, no to low code off-the-shelf business automation solutions. This ecosystem has overcome […]
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