Landkreditt Bank signs a new two-year license and innovation agreement with Simplifai. The agreement enables Landkreditt to implement Simplifai’s Digital Employee across all business areas: Banking, Insurance, Property, and Asset Management. When Simplifai was founded in 2017, our first customer was Landkreditt Bank. And thankfully, just like most other companies, they are still with us. […]
Claims Corporation Network is instructing a digital employee to handle all the claims that come in via e-mail. This digital employee, named Optimus, developed by Simplifai, is like a robot driven by AI and understands and interprets human connection. “Optimus enables us to save up from 10 to 15 minutes per e-mail”, says Cees Werff, […]
Sparebank 1 SR-Bank now has a Digital Employee from Simplifai handling 100% of emails within Customer Service from both private and commercial customers.
Simplifai signs new contract and partnership deal with the Norwegian BPO-player, Kulant Kulant is a Norwegian national customer service center that won the Customer Service Centre award 2022 in transportation and logistics in Norway. With a passion for people at heart, they seek to improve their services further with an AI-driven Digital Employee from Simplifai. […]
Simplifai and Upstream Works have formed a strategic partnership to bring advanced artificial intelligence (AI) and automation capabilities to Upstream Works’ contact center clients globally to help increase operational efficiency and improve agent and customer experiences.
Introduction As the world of technology expands, the awareness about data privacy and security is growing in the general population. Requirements from authorities, large corporates, and public sector buyers are getting stricter to stay aligned with changing public expectations. As a SaaS company that provides Artificial Intelligence solutions, Simplifai believes in embracing this trend and […]
We are excited to announce that the Simplifai has been ISO/IEC 27001:2013 certified and registered by Intertek – a UKAS Management Systems accredited body. The certificate is valid from 26th July 2022 to 25th July 2025, certifies Simplifai as a secure vendor of Artificial Intelligence products and services, and further ensures that we follow the […]
As part of the agreement, Contemi Solutions will include Simplifai’s AI-driven systems in its offering to support its clients. This is for facilitating automation of receipt and management of e-mails and customer inquiries, including documents that need to be managed.
One year after partnering with Knowit Norway, Simplifai has formed a strong collaboration with Knowit Denmark, bringing the two companies closer together and strengthening Simplifai’s presence in the Danish market. “By tying an even closer partnership with Knowit, we will offer our Digital Employees to nearly all Danish sectors. We know that consultancy […]
Simplifai has signed a strategically important 3-year innovation partnership with Sparebank 1 SR-Bank. This is a milestone achievement as Sparebank 1 SR-Bank has proven to be a first mover within fintech in the Norwegian banking industry. The 3-year contract includes a Digital Employee for email management (Emailbot) for both the retail and corporate customer centers […]