Simplifai and Upstream Works have formed a strategic partnership to bring advanced artificial intelligence (AI) and automation capabilities to Upstream Works’ contact center clients globally to help increase operational efficiency and improve agent and customer experiences.
Introduction As the world of technology expands, the awareness about data privacy and security is growing in the general population. Requirements from authorities, large corporates, and public sector buyers are getting stricter to stay aligned with changing public expectations. As a SaaS company that provides Artificial Intelligence solutions, Simplifai believes in embracing this trend and […]
We are excited to announce that the Simplifai has been ISO/IEC 27001:2013 certified and registered by Intertek – a UKAS Management Systems accredited body. The certificate is valid from 26th July 2022 to 25th July 2025, certifies Simplifai as a secure vendor of Artificial Intelligence products and services, and further ensures that we follow the […]
As part of the agreement, Contemi Solutions will include Simplifai’s AI-driven systems in its offering to support its clients. This is for facilitating automation of receipt and management of e-mails and customer inquiries, including documents that need to be managed.
One year after partnering with Knowit Norway, Simplifai has formed a strong collaboration with Knowit Denmark, bringing the two companies closer together and strengthening Simplifai’s presence in the Danish market. “By tying an even closer partnership with Knowit, we will offer our Digital Employees to nearly all Danish sectors. We know that consultancy […]
Simplifai has signed a strategically important 3-year innovation partnership with Sparebank 1 SR-Bank. This is a milestone achievement as Sparebank 1 SR-Bank has proven to be a first mover within fintech in the Norwegian banking industry. The 3-year contract includes a Digital Employee for email management (Emailbot) for both the retail and corporate customer centers […]
4. May 2022 – Elop AS (Elop) has received a cash consideration offer for the acquisition of 100 percent of the shares in its operating subsidiary Simplifai. The offer values Simplifai at an enterprise value of NOK 140 million and will secure Elop the financial strength to accelerate commercialization of its technologies and further grow […]
Simplifai has entered into a partnership agreement with ProffCom AS for the Norwegian market. ProffCom is a leading provider of customer support services to several companies in many industries. They have experience in banking, media, logistics, electricity, telecom, and security and deliver a variety of solutions. Their solutions range from operating entire customer centers to […]
Tech partnership to enable enhanced customer journey and accelerate digital transformation across the enterprise OSLO, FEB 18, 2022 – Simplifai today announces it has signed an Advanced Technology Partnership deal with UiPath, a leading enterprise automation software company. The partnership will enable joint customers to use Simplifai’s off-the-shelf Artificial Intelligence (AI) products that provide […]
Indian insurance giant Bajaj Allianz Life Insurance has contracted Simplifai to automate the business process of handling customer inquiries via e-mail Bajaj Allianz Life Insurance is a joint venture between Bajaj Finserv Limited owned by the Bajaj Group of India and Allianz SE, a European financial services company. The company offers insurance products for financial […]