Introduction – What is unstructured text or free-text? Conventional automation technologies often find it difficult to read and interpret the unstructured text as it often deviates from a standard, dictionary-accurate language structure. Since email is a prime source of corporate communication, millions of bytes of unstructured data circulate all over the globe every day. It […]
Some of the most bulk-intensive processes such as responding to customer inquiries, processing invoices & bills, and archiving require using emails and documents. With the increasing business workforce, organizations must deal with a deluge of emails and documents every day. It becomes physically impossible to handle them manually, further hampering work efficiency and task productivity. […]
Tech partnership to enable enhanced customer journey and accelerate digital transformation across the enterprise OSLO, FEB 18, 2022 – Simplifai today announces it has signed an Advanced Technology Partnership deal with UiPath, a leading enterprise automation software company. The partnership will enable joint customers to use Simplifai’s off-the-shelf Artificial Intelligence (AI) products that provide […]
Our AI-powered Emailbot can now streamline your Puzzel Contact Centre, handling incoming emails and tickets automatically. Free up valuable time for your support agents by letting Emailbot empower your team, taking care of the repetitive tasks. Our AI email automation solution can receive and interpret emails, classify and interact with stakeholders and customers. By identifying the sender’s intentions […]
Emails are one of the most reliable, dependable, and frequently used modes of communication for business activities today. In the customer service department, emails have been utilized extensively for meeting customer queries and their responses sent for facilitating correspondence. Steady progress is now being achieved in this domain of corporate communications, thus giving rise to […]
As we are closing in on the end of the year 2020, despite the challenges faced by other companies during the pandemic, we at Simplifai can look back on an eventful year of progress. This year, we have taken great steps towards the global market. We are starting to enable ourselves to deliver end-to-end Intelligent Processing Automation, with expertise in Natural Language Technology. […]
Simplifai’s new agreement with the Norwegian bank Landkreditt opens doors for the company to enter the bank sector and is a new strategic breakthrough for Simplifai. Bård Myrstad, CEO of Simplifai, says: “This is a strategically important contract as it verifies that our e-mailbot artificial intelligence solution meets the bank industry’s extremely high-security requirements […]
You can now combine the cloud-based customer support software, Freshdesk, with our Emailbot. This means you can optimize your CRM and make your customer support more efficient by letting the Emailbot handle your inbox and ticketing automatically. Emailbot streamlines ticket handling in Freshdesk as a cost and time-efficient solution. The Emailbot can send information to […]
The Covid19 pandemic has put pressure on how we run our business all over the world and stability and maximum utilization of digital processes is key for future success. The RPA technology has for the past years helped automate processes in a wide range of industries, and a preferred tool for both consultancies and internal-company […]
The Norwegian National Association, Nelfo are now automating their first-line support with both chatbot and Emailbot. Freeing up their Email-line as well saves them even more time and energy. What does the Emailbot “Iver” do? The name “Iver” was given based on the Norwegian word “ivrig” which means eager, as in the bot being an eager helper […]
