Artificial intelligence (AI) has made significant inroads in several industries. The Banking, Financial Services, and Insurance (BFSI) sector is no exception. From streamlining processes to providing personalized services, AI in BFSI is helping organizations to improve their operations and better serve their customers. In this blog post, we will look at some of the ways […]
Transformative strides in the BFSI sector with business automation Simplifai was associated recently with the 2nd BFSI Gamechanger Summit held from Aug 18-20, 2021, as a proud Artificial Intelligence Partner. Intended for CXOs and a C-level business executive audience, this virtual event aimed towards promoting digital transformation in BFSI with changing business environment and demands […]
Debt collection practices have evolved tremendously in the last few decades with the advent of technological aids. These help collection agencies and individual creditors manage debt recovery with better efficiency. Earlier, debt collection was a through-and-through call-and-respond industry. However, this mode of operation brought in a horde of errors and miscalculations, often ending in legal […]
Today, the world steadily moves towards better technology as breakthroughs in Artificial Intelligence are rapidly being achieved. Artificial Intelligence trends have been constantly evolving and getting more advanced with every passing year, as businesses continue aiming towards smarter work processes and improved efficiency. Many businesses are now investing in AI tech to provide a better […]
Singapore-based Nevigate Communications Pte Ltd. select Simplifai to provide AI email automation solutions. Simplifai will support Nevigate’s digital transformation project with automation of their customer inquiries and incident reports. Nevigate today receives around 40,000 emails that include customer service inquiries per month and most of these are projected to be handled automatically by Simplifai’s […]
We are happy to announce that NetNordic and Simplifai are joining forces. NetNordic, with subsidiaries in Norway, Sweden, Denmark and Finland, has a client list which includes more than 750 large and medium sized companies, including public government agencies. This partnership will allow NetNordic to further strengthen their communication solution offerings by providing a solution […]
As we are closing in on the end of the year 2020, despite the challenges faced by other companies during the pandemic, we at Simplifai can look back on an eventful year of progress. This year, we have taken great steps towards the global market. We are starting to enable ourselves to deliver end-to-end Intelligent Processing Automation, with expertise in Natural Language Technology. […]
During my talks and sales meetings, I have frequently used the analogy of the automation of blue-collar jobs in factories using robots to how we are transforming offices and white-collar jobs through digital employees. After a recent chat with Saraswati Jituri, my colleague who has a long background in lean for the manufacturing industry, […]
One year after Simplifai’s digital employee, “Sødde” started working for Claims Link, it has revolutionized their customer service and archiving. The transformation began with Claims Link, continues to insurance and other industries in Norway, and the global market soon after. Last week was a year since our first digital employee, Sødde, started working in Claims […]
Our Digital Employee, Sødde, has been employed at Claims Link for nine months. By taking care of first-line support customer service and emails, Sødde has now reached a Senior position. Once a year, the company runs an employee performance interview, and being a robot is not an excuse to skip. What is Claims Link, […]
