A Digital Employee from Simplifai will handle 100% of all written inquiries in the company Fair Collection is already known within the debt collection industry as an early mover, that grabs the hold of new market shares by being innovative. By signing a deal with Simplifai, they now make sure their customer experience will become […]
Introduction – Email and chat communications for businesses Emails have always been one of the primary modes of corporate communication, perhaps only rivaled by chat communications. It’s true that chat communications indeed are sometimes easier and go hand-in-hand with email communications. However, both types are meant to co-exist with each other to provide a smooth […]
Introduction Defining a right approach towards AI implementation is the key for successful deployment. It is feasible to think on the possibilities of what AI can do, but the groundwork required to make it happen could be the very first challenge. No organization would like to see failure at the deployment stage, as the loss […]
Artificial intelligence (AI) has made significant inroads in several industries. The Banking, Financial Services, and Insurance (BFSI) sector is no exception. From streamlining processes to providing personalized services, AI in BFSI is helping organizations to improve their operations and better serve their customers. In this blog post, we will look at some of the ways […]
Introduction – What is unstructured text or free-text? Conventional automation technologies often find it difficult to read and interpret the unstructured text as it often deviates from a standard, dictionary-accurate language structure. Since email is a prime source of corporate communication, millions of bytes of unstructured data circulate all over the globe every day. It […]
The modern worker now leads a busier work life than before with a need to complete operations and tasks in the least amount of time. With increasing workloads, organizations have been adopting ways to automate daily work processes in the form of business automation. Furthermore, the business world gradually saw a rise in the use […]
Some of the most bulk-intensive processes such as responding to customer inquiries, processing invoices & bills, and archiving require using emails and documents. With the increasing business workforce, organizations must deal with a deluge of emails and documents every day. It becomes physically impossible to handle them manually, further hampering work efficiency and task productivity. […]
Tech partnership to enable enhanced customer journey and accelerate digital transformation across the enterprise OSLO, FEB 18, 2022 – Simplifai today announces it has signed an Advanced Technology Partnership deal with UiPath, a leading enterprise automation software company. The partnership will enable joint customers to use Simplifai’s off-the-shelf Artificial Intelligence (AI) products that provide […]
Our AI-powered Emailbot can now streamline your Puzzel Contact Centre, handling incoming emails and tickets automatically. Free up valuable time for your support agents by letting Emailbot empower your team, taking care of the repetitive tasks. Our AI email automation solution can receive and interpret emails, classify and interact with stakeholders and customers. By identifying the sender’s intentions […]
In different industries, many day-to-day tasks are repetitive and may consume a significant amount of time, effort, and costs for businesses operating in their work environments. With work inefficiency creeping in because of these challenges, it becomes imperative for businesses to adopt certain practices that can reduce the workload on employees. In this manner, […]
