customer-success-management-rich-customer-experience

Importance of AI customer success management after delivery and deployment

Introduction – The need for customer success management practices With the increasing penetration of Artificial Intelligence in the business world, it becomes imperative for AI products and solution companies to engage their clientele in different post-deployment practices. According to Gartner, only 53% of AI projects make it from prototypes to production, which means most companies […]

Enhance customer engagement with business automation

Unlock the secret to customer engagement with business automation

Acclaimed writer Steve Cannon once said, “Customer experience better be at the top of your list when it comes to priorities in your organization. Customer experience is the new marketing.” Providing excellent customer experience needs to be a crucial priority for every business and is an important aspect at the end of the sales cycle […]

Can AI and humans co-exist at the workplace?

Several recent studies have revealed that AI and humans working together are expected to create wonders in the workplace environment. In fact, as per a recent survey by Automation Anywhere, about 72% of workers believe that AI and business automation strategies will help them perform better at work, further giving them confidence in not being […]

AI trends in 2022

Are AI trends in 2022 living up to their expectations?

AI trends in 2022 Industry and market experts, CIOs, and even PR agencies have all given a variety of opinions about how AI applications are performing in different industries. As per a poll by Toolbox, about 42% of tech professionals say that Artificial intelligence will be the biggest overall technology trend for 2022 [1]. However, […]

Simplifai partners with Knowit Denmark

Knowit Denmark forms new partnership with Simplifai

One year after partnering with Knowit Norway, Simplifai has formed a strong collaboration with Knowit Denmark, bringing the two companies closer together and strengthening Simplifai’s presence in the Danish market.      “By tying an even closer partnership with Knowit, we will offer our Digital Employees to nearly all Danish sectors. We know that consultancy […]

Simplifai Partner

Why become a Simplifai partner?

Partner with Simplifai to leverage the power of AI Building partnerships is crucial for your business to strengthen the portfolio as well as create new avenues for growth. The concept of partnering with another business goes back in time for sharing knowledge with each other and working together to grow the business. These core principles […]

Simplifai_ProffCom_Partnership

Simplifai enters into a partnership with ProffCom for customer support services with AI-powered solutions

Simplifai has entered into a partnership agreement with ProffCom AS for the Norwegian market. ProffCom is a leading provider of customer support services to several companies in many industries. They have experience in banking, media, logistics, electricity, telecom, and security and deliver a variety of solutions. Their solutions range from operating entire customer centers to […]

Simplifai and UiPath sign Advanced Technology Partnership Deal

Simplifai becomes UiPath Advanced Technology Partner

Tech partnership to enable enhanced customer journey and accelerate digital transformation across the enterprise   OSLO, FEB 18, 2022 – Simplifai today announces it has signed an Advanced Technology Partnership deal with UiPath, a leading enterprise automation software company. The partnership will enable joint customers to use Simplifai’s off-the-shelf Artificial Intelligence (AI) products that provide […]

Simplifai Emailbot now available in Puzzel Marketplace

Simplifai Emailbot now available in Puzzel

Our AI-powered Emailbot can now streamline your Puzzel Contact Centre, handling incoming emails and tickets automatically.  Free up valuable time for your support agents by letting Emailbot empower your team, taking care of the repetitive tasks. Our AI email automation solution can receive and interpret emails, classify and interact with stakeholders and customers. By identifying the sender’s intentions […]

nh1816 verzekeringen

Simplifai signs deal with leading insurer in the Netherlands

Simplifai signs leading insurer “Nh1816 Verzekeringen” in the Netherlands, providing its AI-powered Digital Employee technology to help automate the intake and handling of Claims. This is a milestone deal in the Dutch insurance market.   Nh1816 Verzekeringen, founded in 1816, is a traditional and independent player in the Dutch Insurance market, where the go-to-market channel, […]