The need for an effective CIO plan for implementing AI Many studies have found that if organizations do not evolve their mindset and efforts to implement AI in their organizations, they risk creating a huge gap between themselves and other institutions that are advancing by adopting AI. And for those organizations that adopt AI, not […]
Introduction AI for customer service is enabling businesses to digitize every touchpoint to certain degrees to make the customer journey more effective and memorable. In fact, a McKinsey study states that AI and automation can reduce the cost of a customer care journey for insurers by as much as 30% [1]. Businesses that handle mass […]
Introduction Insurance Underwriting and its management is a crucial department in the Insurance industry as it helps determine appropriate pricing for the correct risks associated with businesses. However, manual underwriting risk assessments are time-consuming, prone to errors, and may cause information loss. In fact, according to Accenture, more than 50% of an average underwriter’s workday […]
Introduction Simplifai recently participated in the Digital Insurance Agenda (DIA) Event that took place in Amsterdam, Netherlands from June 29-30, 2022. With more than 75+ companies present at the event from all over the world, the two days were immensely exciting and inspirational. As a leader in the Artificial Intelligence industry, Simplifai was part of […]
In recent times, the focus in the insurance industry has shifted towards delivering excellent customer service by adopting a consumer-centric model. As the customer volume steadily increased with rapidly improving tech, the demand increased for using modern technologies to speed up insurance activities. One such technology that has now managed to make a significant foray […]
The insurance industry has always had data as the core of its operational processes. The modern insurance industry witnessed an explosion of data collection with rapid developments during the Information Age, thus requiring more sophisticated use of technologies that could speed up activities with increased efficiency. This eventually set up the adoption of AI for […]
Indian insurance giant Bajaj Allianz Life Insurance has contracted Simplifai to automate the business process of handling customer inquiries via e-mail Bajaj Allianz Life Insurance is a joint venture between Bajaj Finserv Limited owned by the Bajaj Group of India and Allianz SE, a European financial services company. The company offers insurance products for financial […]
Simplifai signs leading claims processor Van Ameyde Group for operations in the Netherlands and throughout Europe. This is another major win for Simplifai in the Dutch insurance market proving the potential of AI and Digital Employees. Van Ameyde is the European market leader in claims management, loss adjusting, and IT development for the insurance […]
Simplifai will together with the independent claims handling company Claims Link and insurance company HDI Global Specialty start developing an advanced AI tool to automate complex proceedings for the insurance industry. The project has recently received funding from Innovation Norway and the project starts shortly. Streamlining complex procedures Simplifai, Claims Link AS, and HDI Global […]
Simplifai has won a significant contract with insurance specialist Eika Forsikring, following a successful proof of concept project earlier this year, exceeding expected results by 17%. The deal comprises license agreements and delivery of Documentbot and Emailbot technologies, with front-end and backend integrations. Eika Forsikring, a part of Eika Gruppen, annually receives approximately 300,000 customer […]
