Next-gen Intelligent Process Automation

No dearth of scope for Intelligent Process Automation: What’s next on the horizon for process automation

  These are transformative times that we’re living in, and to progress in a technologically tumultuous age is to adapt to new advancements that aim towards making everyday life better. Intelligent Process Automation (IPA) is one of the newest such buzzwords that has begun to take the workspace by storm, inducing the next-gen innovations and […]

automation for debt collection

The dark days of debt collection are over; an abundance of opportunities lie ahead by using digital automation for debt collection practices

Debt collection practices have evolved tremendously in the last few decades with the advent of technological aids. These help collection agencies and individual creditors manage debt recovery with better efficiency. Earlier, debt collection was a through-and-through call-and-respond industry. However, this mode of operation brought in a horde of errors and miscalculations, often ending in legal […]

Intelligent Process Automation

The Role Played by Intelligent Process Automation for Insurance Companies – Streamlining the Customer Experience Forever

Insurance companies arguably receive a massive volume of customer inquiries every year, and many of these are not too simple to handle. Burdened with increasing requests ranging from insurance policy information to payments, and renewal to complicated grievances, insurance companies often witness a drop in work efficiency due to such high demand. Even though recent […]

AI-for-Finance

The World of Financial Services Stands on a Brink of Permanent Transformation as Applications based on AI for Finance Take Giant Strides

Chris Skinner once said, “Ignoring technological change in a financial system based upon technology is like a mouse starving to death because someone moved their cheese.” And as a corollary to this ideology, most organizations in the BFSI sector are gradually warming up to the vast pool of benefits offered by recent technological advancements that […]

Artificial-Intelligence-Trends-2021

New Artificial Intelligence Trends in 2021 Promise a Spectacular Business Transformation in Different Industries

Today, the world steadily moves towards better technology as breakthroughs in Artificial Intelligence are rapidly being achieved. Artificial Intelligence trends have been constantly evolving and getting more advanced with every passing year, as businesses continue aiming towards smarter work processes and improved efficiency. Many businesses are now investing in AI tech to provide a better […]

Natural language processing in AI

The Future of Artificial Intelligence Rests on the Shoulders of Innovation in Natural Language Processing

The world of technology stands on a crucial precipice of change – a paradigm shift occurring through Artificial Intelligence applications in myriad fields. This begs asking a prime question that has been on the minds of several innovators in the tech industry: can a machine one day behave exactly like a human? And if this […]

AI-Application-Banking

Top AI Applications in 2021 That Are Reshaping Banking in a Post-Pandemic World

What makes AI so desirable in the BFSI sector? That many organizations are now vying towards implementing process automation in their daily processes? It obviously goes beyond benefits such as improved customer experience, better security, and saving operational costs. Out of all the financial sectors, Artificial Intelligence seems to have made the most progress in […]

Digital employees from Simplifai for manufacturing industries

Digital employees for manufacturing industries just make sense

During my talks and sales meetings, I have frequently used the analogy of the automation of blue-collar jobs in factories using robots to how we are transforming offices and white-collar jobs through digital employees.   After a recent chat with Saraswati Jituri, my colleague who has a long background in lean for the manufacturing industry, […]

Sødde

A year of digital employee

One year after Simplifai’s digital employee, “Sødde” started working for Claims Link, it has revolutionized their customer service and archiving. The transformation began with Claims Link, continues to insurance and other industries in Norway, and the global market soon after. Last week was a year since our first digital employee, Sødde, started working in Claims […]

Sødde

How is the Digital Employee, Sødde doing at work?

Our Digital Employee, Sødde, has been employed at Claims Link for nine months. By taking care of first-line support customer service and emails, Sødde has now reached a Senior position. Once a year, the company runs an employee performance interview, and being a robot is not an excuse to skip.   What is Claims Link, […]