How to train Emailbot in Simplifai Studio in 3 steps
Simplifai Emailbot can automatically handle all incoming emails by analyzing and processing their content and perform actions based on the information. The bot can integrate into any emailing system and be adapted to suit your business and is ready to go in only a few weeks.
Here we will take you through 3 simple steps on how to train an Emailbot for language and actions in Simplifai Studio. If you want to know more, book a demo for a live session, and we will guide you through how it works.
Training process overview
About Simplifai Studio
Simplifai Studio is a user-friendly platform for configuring and training our bots and Digital Employees under one roof. Anyone can learn, and there are no technical skills or coding needed. Whether it’s Emailbot, Documentbot, Chatbot, or a Digital Employee, the platform is flexible, easy-to-use, and implement, and you can get started in no time.
Step 1: Send existing emails
Train the Emailbot by sending existing emails as training data. The bot will only need a few samples to get started.
Step 2: Training by tagging
To train the language engine, we tag the existing emails with intents and entities.
Step 3: Set rules for action flow
Decide on the action the Emailbot is to perform and when here in Action Flow. Add rules according to your work process.
In settings, you set up the incoming and outgoing email connections, error notifications and API.
Integrate Emailbot with Freshdesk
You can now combine the cloud-based customer support software, Freshdesk, with our Emailbot. This means you can optimize your CRM and make your customer support more efficient by letting the Emailbot handle your inbox and ticketing automatically.
Want to know more? Book a demo