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Gaurav Athavale
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Gaurav Athavale2022-03-25 06:44:182022-06-27 12:21:30How a Digital Archiving Employee can bring enhanced transparency to the Public Sector in NorwayAutomate and streamline digital inquiries with AI
A Digital Employee can process your inquiries end-to-end, from incoming through your channel, to perform tasks like reply, updating systems, and more.
The solution has been tested and implemented in several public sector organizations and helps with archiving, citizen inquiries, and case– and document handling tasks.
Solution hosted on Microsoft Azure
Seamless API
Cloud-based solution
Secure & GDPR compliant
Sign up now for a free trial period on Email Automation in Simplifai Studio
Try our no-code platform with a free trial on Email Dispatcher Digital Employee
Here you can try our Email Dispatcher, a light version of a Digital Employee in our no-code AI platform Simplifai Studio. The Email Dispatcher can analyze and process the content of each email.
- Categorize based on content (not just keywords)
- Forward or reply to correct recipients
- Move to folder for manual processing by colleagues
It is perfect for IT Service desks and other front-office functions using Outlook or Gmail.
Get started with a few samples
No coding needed
Quick & easy to implement
Get access to Simplifai Studio and test how to configure, train and monitor your bot
By signing up, you’ll get access to our platform:
A market-leading no-code AI tool for workflow automation.
Quick to implement, easy to use, and simple to integrate.
A full version of a Digital Employee can handle inquiries from A-Z
Interpret
- Interpret content and intention
- Categorize inquiries based on type and topic
- Use rules to decide course of action
- Handle and archive attachments and documents
Interact
- Receive inquiries by chat, email or portal, ticketing and CRM systems
- Request for additional information
- Notify stakeholders
- Forward inquiry to relevant stakeholders
- Reply to sender
Work in systems
- Use rules to decide course of action
- Handle and archive attachments and documents
- Retrieve data, register and update internal systems
- Validate customer
- Verify details
Read more on how Digital Employee can help Public Sector organizations
HR Assistant
Citizen Assistant
Digital Employees working in the Norwegian Public Sector
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Gaurav Athavale
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Gaurav Athavale2022-03-25 06:44:182022-06-27 12:21:30How a Digital Archiving Employee can bring enhanced transparency to the Public Sector in Norway
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Emilie Borgersrud
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Emilie Borgersrud2021-10-14 13:10:272022-08-04 13:03:36Simplifai Delivers a Digital Building Case Archivist to Documaster’s environment in Trondheim Municipality
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Tejas Kamble
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Tejas Kamble2021-02-03 10:28:242022-08-04 13:16:48Simplifai wins AI automation contract with The National Archives Services of NorwayCustomer Testimonial
Good references, successful POC, and handling of GDPR were crucial for our choice of AI-supplier.
A successful adoption of automation and digital transformation solutions from Simplifai will be the key driver to our organisational effectiveness and the continuity for business survival
Our Digital Employee was welcomed in the customer-service department because it performs a lot of repetitive, tedious tasks that few will miss. At Claims Link, it was met with standing applause and cake.
We are looking forward to further utilize new tools and technologies. The agreement with Simplifai is yet another step on our journey to provide solutions and products that are cost-effective and provide a good customer experience.
Achieving a smoother and more effective handling of cases is key to strengthen our customer satisfaction rate, and helps us lower our operational costs.
