A chatbot functions as a round-the-clock support system. Whether it is interacting with customers, clients or users, it can help immediately answer questions about software and systems within different disciplines. Explain how things work and what to do when something isn’t working as it should.
“As our members work 24/7, a chatbot is a good supplement. With a chatbot from Simplifai, Nelfo got a solution that takes care of 24-hour communication. Simplifai gave us professional assistance on both content and solution.”