kunstig intelligens for business

Digital employees for manufacturing industries just make sense

During my talks and sales meetings, I have frequently used the analogy of the automation of blue-collar jobs in factories using robots to how we are transforming offices and white-collar jobs through digital employees. After a recent chat with Saraswati Jituri, my colleague who has a long background in lean for manufacturing industry, we find […]

Digital medarbeider

A year of digital employee

One year after Simplifai’s digital employee, “Sødde”, started working for Claims Link, it has revolutionized their customer service and archiving. The transformation began with Claims Link, and continues to insurance and other industries in Norway, and the global market soon after. Last week was a year since our first digital employee, Sødde, started working in […]

The right tool for the right task, acquiring the right bot for the job

Chatbot took the world by storm, but it doesn’t solve everything. Email communication is here to stay, and an Emailbot is needed for email processing automation There was an old saying If all you have is a hammer, everything looks like a nail. This is particular true for consultants who are specialised in a particular […]

kunstig intelligens for business

Simplifai Chatbot Now Available on Microsoft AppSource

Simplifai today announced the availability of its second generation chatbot powered by Microsoft Azure on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions. Simplifai AS, an Oslo based scale-up company developing off-the-shelf work process automation solutions, announced today that its Simplifai Chatbot solution is now available in Microsoft AppSource. Simplifai build automation modules […]

Digital medarbeider

How is the Digital Employee, Sødde doing at work?

Our Digital Employee, Sødde, has been employed at Claims Link for nine months. By taking care of first-line support customer service and emails, Sødde has now reached a Senior position. Once a year, the company runs an employee performance interview, and being a robot is not an excuse to skip.   What is Claims Link, […]

OSM Maritime onboards their first six digital employees

As a part of their digital transformation initiative, OSM Maritime launched its first six digital employees this week. This is an important milestone for Simplifai and a confirmation of our product strategy. We can now create teams of digital employees that work together to solve tasks for our clients.   A massive milestone CEO Bård […]

Iphone

Now everyone can receive effective customer service 24/7 – every day of the week

Imagine that you have received an item in the post about which you wish to complain. You don’t have time to deal with it during business hours, and the afternoon disappears in a hectic blur of chores, dinner preparation and housework. It’s only when you collapse onto the sofa at 21:00 that the opportunity presents […]

Digitalt bilde av en telefon og en robot

Claims Link on-boards their first digital employee

Claims Link improves their customer service and increases productivity by taking in “Sødde”, their first Digital Employee, which today had its first day on the job as an assistant in the customer service team. Claims Link, a Nordic, independent claims settlement company, has a clear strategy for growth and digital transformation is a key element. […]