Iver emailbot

Nelfo expands its automation further with Emailbot

The Norwegian National Association, Nelfo are now automating their first line support with both chatbot and Emailbot. Freeing up their Email-line as well saves them even more, time and energy.   What does the Emailbot Iver”do? The name “Iver” was given based on the Norwegian word “ivrig” which means eager, as in the bot being an eager helper to his co-workers. […]

Sødde

A year of digital employee

One year after Simplifai’s digital employee, “Sødde” started working for Claims Link, it has revolutionized their customer service and archiving. The transformation began with Claims Link, continues to insurance and other industries in Norway, and the global market soon after. Last week was a year since our first digital employee, Sødde, started working in Claims […]

Sødde

How is the Digital Employee, Sødde doing at work?

Our Digital Employee, Sødde, has been employed at Claims Link for nine months. By taking care of first-line support customer service and emails, Sødde has now reached a Senior position. Once a year, the company runs an employee performance interview, and being a robot is not an excuse to skip.   What is Claims Link, […]

OSM Maritime onboards their first six digital employees

As a part of their digital transformation initiative, OSM Maritime launched its first six digital employees this week. This is an important milestone for Simplifai and a confirmation of our product strategy. We can now create teams of digital employees that work together to solve tasks for our clients. A massive milestone CEO Bård Myrstad […]

Digitalt bilde av en telefon og en robot

Claims Link on-boards their first digital employee

Claims Link improves their customer service and increases productivity by taking in “Sødde”, their first Digital Employee, which today had its first day on the job as an assistant in the customer service team. Claims Link, a Nordic, independent claims settlement company, has a clear strategy for growth and digital transformation is a key element. […]