Entries by Emilie Borgersrud

Launching the first Emailbot in the Nordics

The launch of the Emailbot training interface will change the game of AI in customer service — forever. After over a year of research and development, we have finally cracked the code to build a tool so simple most people can use it. A tool yet powerful enough to tackle a majority of all incoming […]

How is the Digital Employee, Sødde doing at work?

Our Digital Employee, Sødde, has been employed at Claims Link for nine months. By taking care of first-line support customer service and emails, Sødde has now reached a Senior position. Once a year, the company runs an employee performance interview, and being a robot is not an excuse to skip.   What is Claims Link, […]

AI is just a (great) tool

Norway has finally published the national AI strategy, which leads the way for more companies on how to move further with the technology. As an AI company, it’s important to us that people understand the significance and the opportunities that lie ahead with this. To some, AI might seem like some abstract, scary, sci-fi-thing, –therefore, […]

End of Year Reflection

Christmas is here once again, and as we are standing in front of a whole new decade, we reflect on the year(s) that have passed. And with hopes, dreams, and ambitions, we try to look and plan for what the next one will bring. Simplifai has now entered the scale-up phase and things are moving […]

New CEO at India Office: Vasim Shaikh

We are happy to announce Vasim Shaikh as the new CEO of Simplifai in India. Since Simplifai was established in India in early 2018, Vasim has been leading the day to day operations. Her valuable experience, dedication, and personal qualities have been key to our successful deliveries over the last year. Prior to joining Simplifai, […]

Innovation is more than just whiteboard, post-its and bean bags

Our COO, Erik Leung’s thoughts on how the crucial parts of scalable innovation often are overlooked and suppressed by the glorified “great billion-dollar idea” The modern perception of Innovation Throughout my career, I’ve had a close relationship with different organizations that work with innovation. I have worked closely with the innovation lab at my previous […]

Launching: Multibot – a multiplying chatbot

From now on, you can build many bots at the same time using Simplifai Studio!  With our newest feature in Simplifai Studio, companies can now build many bots at the same time. Yes, you read it right. Multiple bots in the same amount of time as building one. It significantly reduces marketing time and improves market adoption of chatbots.   […]

New upgrade for Simplifai Studio

The new Simplifai Studio has everything you need to build an advanced chatbot in 1-2-3 In order to meet the upcoming market demand for having helpful, conversational, integrated chatbots, we just recently launched a major upgrade to our platform, Simplifai Studio. With the new Studio, end-users can build advanced chatbots in a much shorter time, […]