The start of the Digital Transformation in Insurance Industry
Digital transformation is leveraging intelligent automation technology’s potential to update business models, open new growth avenues and channels, and develop unique user experiences. It is slowly stepping towards innovation by creating new markets around emerging risks and consumer demands for better customer engagement.
The need for automation
Being the oldest form of business, insurance industry is built upon complex processes and siloed operations. These systems have impact on the business revenue and ROI, as they do not comply with increased customer demands for digitized experience. Therefore, it is observed that the sector is primed for automation, with an abundance of manual processes, legacy systems and a desire to be more open, agile and efficient.
Our AI solutions help businesses scale and sustain in competitive market
Improve response time
from days to minutes
Achieve better quality
Up to 90% automation grade
can be achieved
No coding or technical skills needed to implement the solution
Our solutions can be implemented in weeks
We offer customizable Digital Employee Solution
Digital Employee is a flexible solution that can automate a variety of tasks, work in any system, and be customized for specific insurance use cases. They can support and collaborate with your teams taking care of repetitive tasks such as coordination on inquiries, categorizing claims, validating customers, verifying policy details, archiving documents, updating systems, and much more.
How does Digital Employee work?
A Digital Employee can understand and analyze free-text in the form of chat, email or documents. With the help of the rules engine and training given, it can decide on the right action.
Areas where Digital Employees can support Insurance
The insurance sector can leverage a variety of Digital Employees. Simplifai can help you identify the right process to automate, create a business case, and get you started. Book a meeting with us or send us your questions – we are happy to help.
Front line support
Payments and Policies
Download our e-Book on Scope of Intelligent Automation in Insurance Industry for more insights.
Customer success stories with visible results
Want to leverage automation for insurance?
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